CANCELLATION :

Here at Lashes By Melody studio, Melody understand unforeseen events happen and you may need to cancel an appointment. Melody asks that you give her a 48 hours notice so she can adjust her schedule to accommodate other clients and inform her service provider. If she is unable to fill the time slot she reserves the right to charge a cancellation fee (deposit) to the credit card on file totaling 50% of the session. ​

NO SHOW :

Melody reserves the right to charge a no show fee to the credit card on file totaling 100% of the service to those who do not show up to an appointment. After 2 no shows you will not be able to book an appointment unless it is paid in full at time of booking. Absolutely no refunds.​

LATE :

If you are running late to an appointment, Melody asks that you call or text her to let her know, otherwise she will assume you will not be showing up and may release the appointment. If you are less than 15 minutes late, Melody will try her best to make your lashes as full as possible in the time allotted. You will still be charged full price. If you are more than 15 minutes late Melody will try her best to accommodate you but reserves the right to apply the no show policy. Please keep in mind Melody will always does her best to accommodate your session.

If you are first time clients, Melody highly recommended that you come to 10-15 minutes early.

​You can cancel or reschedule an appointment on the website or text/call Melody at 941.200.1236